Classifications

import { humanlayer, ResponseOption } from "@humanlayer/sdk";

// Initialize with descriptive run ID
const hl = humanlayer({ runId: "email-classifier" });

// Define clear, mutually exclusive options
const priorities = [
  new ResponseOption({
    name: "urgent",
    title: "Urgent",
    description: "Requires immediate attention (SLA < 1 hour)",
    promptFill: "This is urgent because...",
  }),
  new ResponseOption({
    name: "high",
    title: "High Priority",
    description: "Important but not time-critical (SLA < 24 hours)",
  }),
  new ResponseOption({
    name: "normal",
    title: "Normal",
    description: "Standard priority (SLA < 72 hours)",
  }),
];

// Create classification tool
const classifyTicket = hl.humanAsTool({
  responseOptions: priorities,
});

// Use in your agent
const priority = await classifyTicket(
  "Please classify the priority of this support ticket:\n\n" +
    "Subject: Service Down\n" +
    "Message: Our production API is returning 500 errors",
);

console.log(`Ticket classified as: ${priority}`);

const result = await classifyEmail("Please classify this email's sentiment");

// Request classification
const callId = await classifyEmail.createRequest(
  "Please classify this email's sentiment",
);

// Continue processing other tasks...

// Later, fetch the result
const result = await classifyEmail.getResponse(callId);